Terms and Conditions for Walnook LLC
Last Updated: October 21, 2025
Please read these Terms and Conditions (“Terms”) carefully before using the walnook.com website and the bookkeeping, advisory, and consulting services (the “Services”) operated by Walnook LLC (“us”, “we”, or “our”).
1. Agreement to Terms By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Service.
2. Description of Services Walnook LLC provides a range of professional bookkeeping and financial advisory services. The specific scope of services to be provided will be detailed in a formal Engagement Letter and Proposal executed via Ignition or another formal agreement.
3. Client Responsibilities To enable us to provide our Services effectively, you agree to provide all necessary financial data, documents, and access to third-party accounts in a timely and accurate manner, and to respond to questions from our team via our secure client portal (Keeper.app).
4. Fees and Payment Fees for our Services will be outlined in your Engagement Letter. Unless otherwise specified, recurring services are billed on a monthly subscription basis and are due in advance of the service period. Payments are processed automatically via ACH or credit card through our secure payment processor (Ignition).
5. Confidentiality We will not disclose any of your confidential information to third parties except as required to provide our Services, as required by law, or with your express consent.
6. Consent to Electronic Communications & SMS By engaging our Services, you consent to receive communications from us electronically, including via email, our client portal, and through text messages (SMS/MMS) to the phone number you provide. You agree that we may send you transactional and informational text messages related to your account and the Services we provide. Our primary business number for these communications is +1 (717) 899-0880. You can opt-out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.
7. Limitation of Liability Our liability is limited to the amount of fees you have paid to us for the Services. We are not a public accounting firm and do not provide audit, review, or attestation services.
8. Termination Either party may terminate the service agreement with 30 days’ written notice. Upon termination, you will be responsible for all fees for services rendered up to the termination date.
9. Governing Law These Terms shall be governed and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States.
10. Changes We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
11. Contact Us If you have any questions about these Terms, please contact us.
Walnook LLC
(717) 899-0880
office@walnook.com
693 Academia Rd
Port Royal, PA 17082